Effective Communication in the Clinic

Have you ever met someone for the first time who just has “it,” someone who effortlessly constructs his or her words and is able to burn a message or an idea in your mind so you never forget it? Some people are born with it, but most of us, unfortunately, are not. Researchers have spent years trying to learn what makes us click with some people and feel frustrated when talking to other people. The goal is to shed light on the components of communication that occur at the unconscious level so we can be more mindful and use them as tools—especially in a professional situation where effective communication is needed most.