WALTHAM, Mass.—When severe thunderstorms left a trail of property destruction and power outages stretching from Illinois to New Jersey on June 29, Fresenius Medical Care North America (FMCNA) immediately activated its Emergency Task Force, which initiated disaster response plans to assure uninterrupted service for patients at 45 affected clinics across the region.
FMCNA, which operates the nation’s leading network of dialysis facilities, takes special precautions to prepare for hurricanes, tornados and other natural disasters, to help meet the healthcare needs of kidney dialysis patients, who require treatment every two to three days to stay alive and healthy.
The recent storms left more than 4 million people without electrical service and interrupted many communities’ access to water, gasoline and other crucial supplies, posing a serious health hazard to more than 71,000 dialysis patients in the 10 states. FMCNA’s emergency generators kicked in and supplied power to dozens of its clinics across the region. Meanwhile, the company’s operations staff rolled out pre-positioned emergency supplies—including water, ice, fuel, generators, food, medical supplies and more—to the affected areas.
For example, FMCNA’s Emergency Task Force worked with local teams in West Virginia in the hours and days after the storm to coordinate the delivery of thousands of cases of bottled water to clinics and home dialysis patients who lost municipal water service. The Emergency Task Force also delivered water, portable power generators and gasoline to storm-affected employees, helping them to resolve their personal difficulties so they could focus on serving patients.
In West Virginia’s hard-hit Greenbrier County, FMCNA provided in-center dialysis for nearly 30 patients from another local dialysis provider, whose clinic initially lacked sufficient water supplies.